Intelligence. Deployed.
The right products, the right people and the right data — delivered to the operators of Australia's commercial pools and water facilities.
Three things, done properly
A commercial pool is a small water-treatment plant. It needs equipment that lasts, people who understand it, and records that tell you what's coming before it fails. We work on all three.
Equipment, spares & consumables
Supply of commercial filtration, disinfection, dosing and circulation equipment from established manufacturers — and the spares and consumables that keep them running.
- Filtration media, cartridges & elements
- Sensors, probes, reagents & controllers
- Pumps, valves & plant-room hardware
- Multi-site consumables programs for operators
Plant-room inspection & technical support
Structured plant-room inspections, water-chemistry logging against your state guideline, equipment condition reports and maintenance planning — with installation and commissioning coordinated through qualified partners.
- Plant-room health checks
- Water-quality logging & trend reports
- Maintenance & media-change scheduling
- Bilingual technical liaison with manufacturers
Facility intelligence
A simple, mobile-first record of every pool, every plant-room asset and every reading — so trends, service intervals and early warnings come from your own data, not guesswork. Your data stays yours.
- Equipment register with age & service history
- Water-chemistry trends & out-of-range alerts
- Consumable & media-life forecasting
- Operator-owned data, exportable any time
Built for the people who run water every day
Aquatic centres & councils
Multi-pool facilities, learn-to-swim and leisure water — where uptime, compliance and operating cost all matter at once.
Water parks & resorts
High bather loads, large plant rooms and seasonal peaks that punish any weak link in filtration or disinfection.
Hotels, strata & schools
Facilities without a full-time plant operator, who need reliable equipment and someone accountable for it.
Water utilities & industry
Disinfection, dosing and filtration for municipal and industrial water — an area we are growing into carefully, with the right partners.
A landing partner in Australia, not a middleman
Good products from Asia-Pacific factories stall in Australia for the same five reasons: certification, import compliance, local stock, warranty and trust with buyers. We take those five off your desk — in your language, on the ground in Sydney.
Compliance & certification
Electrical safety (RCM), AS/NZS standards, WaterMark and plumbing-contact requirements, energy-efficiency registration — scoped, managed and held locally.
Import & local presence
Importer of record, GST and customs handling, local warehousing and a Sydney address your customers can call.
Warranty & service
Australian buyers do not send products back to a factory. We build the local service and spares layer that makes your warranty credible.
Channel & first customers
Introductions to contractors, engineers and operators; tender-readiness; the first ten installations that become your Australian references.
Bilingual by design
Chinese-speaking founder, based in Sydney. Factory conversations happen in Chinese; customer conversations happen in English. Nothing is lost in between.
Clear terms
Defined scope, defined fees, defined exclusivity. We only take on categories that do not compete with the brands we already serve.
We take on a small number of manufacturers at a time, in non-competing categories. If your product needs Australian certification and after-sales support to succeed, start with a conversation.
Three commitments
Finished products, accountable supply
We supply complete, supported equipment from manufacturers we have visited and understand — not anonymous components.
Your data belongs to you
Every record we keep about your facility is yours, exportable at any time. We earn the right to insight by being useful, not by locking you in.
Say what is true
If we are in discussions with a manufacturer, we say so. If we are their appointed partner, we say that. No borrowed logos, no implied authority.
A bridge, built in Sydney
AquaX Intelligence Pty Ltd was founded in 2026 in Sydney by Jack Yao. The idea is simple: the equipment that keeps commercial pools and water facilities running is increasingly made in Asia and increasingly operated by people who are retiring — and the connective tissue between manufacturers, operators and data is thin.
Jack's background is in industrial equipment distribution and rental operations in Sydney, working inside the model that brings overseas-manufactured equipment to Australian customers with local sales, service and parts. AquaX applies that model to water.
The long-term ambition is a platform that connects products, people and data for the water industry across Australia and the Asia-Pacific. The near-term work is unglamorous and deliberate: the right equipment, well-run plant rooms, honest records.